ANSWERS TO YOUR QUESTIONS

What's the cost of shipping?

Shipping is calculated by size and weight at checkout.

When will you ship my order?

I currently have a high volume of orders, but they should ship in approximately five  business days. 

Can I do local pickup?

Yes! I offer no contact pickup in Madison, AL. You'll need to select this option at checkout.

How long will it take to arrive?

Orders are shipped via UPS Ground. They typically take 1-5 business days to arrive once shipped. Tracking will be provided by email once your order's shipping labels are printed.

Where do you ship?

I currently ship products within the US.

Do I have to pay sales tax?

Tax amounts (if any) are based on your shipping location and vary by county and state. Our website automatically calculates sales tax when you enter a shipping location.

When will I be charged?

Your account will be charged within 24 hours of completing checkout.

How can I check my order status?

First, create a store account by clicking here. Make sure to use the email address you used on your initial order. After creating a new store account, login. Once you login, you’ll see a list of recent orders. Here, you can cancel an order, view, or pay an outstanding balance. You may not cancel orders after they have been shipped.

How do I track an order?

After your shipping label has been printed, you'll receive an email from us with tracking information. You may also obtain a tracking number by clicking “Order History” in the "My Accounts" links section. Once you sign in, you will see an order status and a tracking number.